Privacy policy
Privacy Policy & Cookie Policy
PRIVACY POLICY & COOKIE POLICY
Last Updated: November 6, 2026
This Privacy Policy explains how Veltrion LLC, operating the WALKSIDERS brand (“we,” “us,” “our”), collects, uses, and protects your personal information when you visit https://walksiders.com or make a purchase.
1. Information We Collect
Information you provide: name, email, phone number, shipping and billing address, order details, and messages you send to customer support.
Payment information: processed directly by our payment providers (such as Shopify Payments, PayPal, Apple Pay, and Google Pay). We do not store full card numbers.
Information collected automatically: IP address, browser and device type, pages viewed, and referring website, collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to process and deliver orders, send order and shipping updates, respond to support requests, prevent fraud, improve our Website, comply with legal obligations, and, if you opt in, send marketing emails. You can unsubscribe from marketing at any time using the link in our emails.
3. Sharing Your Information
We share information only with service providers needed to run our store: our e-commerce platform (Shopify), payment processors, fulfillment partners and carriers, email service providers, and analytics and advertising partners. We may disclose information when required by law. We do not sell your personal information for money.
4. Cookies
We use cookies to keep your cart working, remember your preferences, understand how visitors use the Website, and measure advertising performance. You can manage or disable cookies in your browser settings or through our cookie banner where available. Disabling some cookies may affect site functionality.
5. Advertising
We may use pixels from advertising platforms such as Meta to measure ad performance and show relevant ads. You can opt out of personalized advertising through your device or platform ad settings.
6. Data Retention
We keep personal information only as long as needed to fulfill orders, meet legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising or the “sharing” of personal information. California residents have these rights under the CCPA/CPRA, and residents of the United Kingdom, Canada, and Australia have rights under their applicable privacy laws. To make a request, email support@walksiders.com. We will verify your identity and respond within the time required by law. We will not discriminate against you for exercising your rights.
8. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure.
9. International Transfers
Your information may be processed in the United States and other countries where our service providers operate.
10. Children
Our Website is not directed to children under 16, and we do not knowingly collect their information.
11. Changes
We may update this policy and will post the new version on this page with a revised date.
12. Contact
Veltrion LLC (WALKSIDERS)
911 E Atlantic Blvd, STE 101, Pompano Beach, FL 33060, United States
support@walksiders.com