Shipping policy

Shipping & Delivery

SHIPPING & DELIVERY POLICY
Last Updated: November 6, 2026

1. Where We Ship
We ship to the United States, Canada, Australia, and the United Kingdom.

2. Processing Time
Orders are processed within 1 to 3 business days after payment confirmation.

3. Delivery Time
After dispatch, orders typically arrive within 10 to 20 business days, depending on your location. Our products are shipped from selected fulfillment partners, including international fulfillment centers in Asia.

4. Shipping Cost
Shipping costs, if any, are shown at checkout before you pay.

5. Order Tracking
You will receive a tracking number by email once your order ships, usually within 3 business days after your order is confirmed. Tracking may take a few days to show updates.

6. Customs Duties & Import Taxes
If any customs duties or import taxes are charged on your order, WALKSIDERS will cover them. You will not be asked to pay anything beyond the amount paid at checkout. If a carrier contacts you to request payment, please contact us before paying.

7. Delays
Delivery may occasionally take longer due to customs inspections, weather, carrier delays, or incorrect address information. We will keep you informed if your order is delayed.

8. Delivery Guarantee
If your order has not been delivered within 30 business days after dispatch, you are entitled to a full refund. Contact support@walksiders.com with your order number.

9. Address Accuracy
Please make sure your shipping address is complete and correct. If you notice an error, contact us before your order ships.

10. Contact
support@walksiders.com